Hosting Control Panel

All TheName web hosting accounts include a control panel login through which e-mail boxes and additional users can be configured. Forwarding and Parking accounts do not include access to a control panel.

Accessing the Control Panel

Open http://www.yourdomain.com/siteadmin in your Internet browser, (where "yourdomain.com" is your domain name). A login window will appear.

You should use your account username and password to login to the Control Panel.

What can the Control Panel be used for? The Control Panel can be used to configure most server settings for your hosting package. You can view any existing user accounts and settings for users, modify individual user settings, this includes changing the user's full name, password, amount of disk space and enabling/disabling the Site Administrator permission for that user. You can also add, remove or suspend user accounts, setup any user specific e-mail aliases and configuring auto reply messages.
You can also view usage statistics through the Control Panel, this includes web usage, FTP usage, Email usage and you can also download the usage log file from out server.

 

User Management

Adding New Users: By default, there is only one user account. This was created by default when your account was first setup. However, it is possible to have a maximum of fifteen user accounts per domain name. To add an extra user:

Go to the "User Management" section. Click "Add User" to create a new account.

Type in the user's display name to create a username for the new user. The user name needs to be lowercase only and less than 12 alphanumeric characters. You may use periods [ . ], underscores [ _ ] and hyphens [ - ]. If the username you choose is already used another user, you'll need to choose a different one. For example, if you want the e-mail alias paul@yourdomain.com to exist, but the username "paul" is already being used, you will need to create a user like "paul1".

Next give the user the "paul1" the alias "paul". Enter any e-mail aliases in the "E-mail Aliases" text box towards the bottom of the page.

Choose a password for the new user and enter it twice. The password will be used for all services available to the user, such as POP3 e-mail access, FTP access and control panel/site admin interface.

Type the amount of disk space the user is allowed on the server. This cannot exceed the disk quota of the site.

If the new user is a site administrator, check Site Administrator box, to give the user full access rights. Site Administrators are users allowed to create new users, edit existing users and upload to the website root directory.

If active, select whether the user can have access to the FrontPage User Web (known as FrontPage Server Extensions). This option may not be available. If you would like this option, please contact TheName.

Enter any aliases that you want to create for the specific user. Enter multiple aliases on new lines or separated them with spaces. (If you enter "@www.yourdomain.com" without quote marks, where yourdomain.com is your domain name, this will collect all mail that is sent to *anything*@yourdomain.com).

To submit the new user information, click "Confirm New User" or "Cancel" if you want to start again.

NOTE: DO NOT DELETE THE SITE ADMINISTRATOR FOR YOUR SITE BEFORE CREATING A SECOND SITE ADMINISTRATOR ACCOUNT TO ACCESS YOUR CONTROL PANEL. Otherwise you will not be able to access the control panel, when you delete the first user.

 

Modifying User Settings

Modifying user details: Log into the control panel at www.yourdomain.com/siteadmin. Next go to the "User Management" section. Click the green pencil icon for the user which you would like to modify.

You will now see the "Modify User" page. You will be able to change the full name of the user, change the password of a user, choose the amount of disk space allowed and enable or disable the site administrator option for the user. (NOTE: Do not remove the site administrator permission for your own user account, without having another user to access the control panel with. Otherwise you will not be able to access the control panel.)

When you have completed modifying a user, click the button to save any changes that have been made. Click the "Cancel" button if you wish to abort.

Modifying E-mail Settings: Go to the "User Management" section. Click the blue evelope icon for the user which you would like to modify.

You will now see the "E-mail Settings" page. You will be able to enter or edit the e-mail forwarding destination for that user. Enter new or edit any e-mail aliases for that user and configure auto reply messages to people who send you e-mail.

When you have finished modifying the user's e-mail settings, click the button to save any changes that have been made. Click the "Back To User List" button if you wish to abort.

Removing Users: Log into the control panel at www.yourdomain.com/siteadmin. Now go to the "User Management" section. Click the orange bin icon for the user which you would like to remove. A small window will appear asking you to confirm the removal of the user.

Click "OK" if you are sure you want to delete the user or click "Cancel" to abort this action. NOTE: Do not delete the Site Administrator for your domain before creating a second Site Administrator user to access your Control Panel. Otherwise you will not be able to access the Control Panel, when you do not have a user.

Changing Your Password: Log into the control panel at www.yourdomain.com/siteadmin, then go to the "User Management" section. Click the "Modify" link ,on the user whose password you want to change.

Type a new password and enter it twice.

Select the "Confirm Modify" button. This will change the password to the one you just entered. The password will also be changed for all your hosting services, including e-mail access, FTP access and Control Panel for that user.

Forwarding E-mail: When a user has been created, the server automatically provides you with a POP e-mail account. If you want to use this facility, instead of e-mail forwarding, you do not need to configure anything.

If you do not wish to collect e-mail from your POP box then you can alternatively forward your e-mail to an existing external e-mail account. To set this up: Click on "User Management" and then click the envelope icon for the user whose e-mail settings you want to change.

This will open the e-mail settings configuration page for the user. In the "Forward E-mail To" box, type in the destination e-mail address that you want your e-mail to be forwarded to.

In the "E-mail Aliases" box, type the additional names for which the user will receive e-mail. For example, enter "pauljones" for the address - pauljones@yourdomain.com. Only lowercase alphanumeric characters, periods [ . ], hyphens [ - ] and underscores [ _ ] are allowed. Enter multiple aliases on new lines or separated by spaces. (NOTE: If you enter "@www.yourdomain.com" without quote marks, where yourdomain.com is your domain name, this will collect all mail that is sent to *anything*@yourdomain.com and forward it to the address specified in the "Forward E-mail To" text box).
To submit the new information, click "Save Changes" or "Back To User List" if you want to stop this action.

Creating E-mail Aliases: You can create e-mail aliases for individual users only. The individual users can have e-mail aliases when using either our POP email account or e-mail forwarding service.

Log into the control at www.yourdomain.com/siteadmin 2. Go to the "User Management" section. Click the blue evelope icon for the user which you would like to modify. You will now see the "E-mail Settings" page. You will be able to enter or edit any e-mail aliases for that user on this page.

In the "E-mail Aliases" box, type the additional names for which the user will receive e-mail. Enter multiple aliases on new lines or separated by spaces.

When you have finished modifying the user's email settings, click the button to save any changes that have been made. Click the "Back To User List" button if you wish to abort.

 

Site Usage

With the Site Usage feature, you can easily keep track of all activity that has taken place between your site and users/visitors on the Internet. The usage feature has been split into four main categories, these are Web usage, FTP usage, E-mail usage and Disk usage.

To view the usage information: Log into the control panel at www.yourdomain.com/siteadmin

Go to the "User Management" section. Click the Site Usage button:

You will now see the "Web Usage" page. You can go to the other usage pages and view the information by clicking the links in the usage menu.

 

Downloading Usage Log Files: Log into the control at www.yourdomain.com/siteadmin, Go to the "User Management" section. Click the Site Usage button.

You will now see the "Web Usage" page. You can go to the other usage pages and view the information by clicking the links in the usage menu.

On the usage page "Web Usage", "FTP Usage" and "E-mail Usage" you can have the option to download the raw log files of all the usage information for that particular usage category. Scroll to the bottom of the page and you will see a link named "Download Log File".

Click the link.

The download will shortly begin, and you may be asked to choose a location to save the file to, depending on your Internet browser.